Unlike many other web sites that have special rules and lots of fine print, voltexelectrical.com.au offers free shipping on all orders placed on our website, with no minimum order sizes or special exceptions. Just because shipping is free doesn't mean it should take a long time. Voltex understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from Voltex, you can expect to receive your order within 1-5 business days, depending on your proximity to one of our distribution centres..
Areas of Coverage
- Free shipping on all orders.
- All Australia's freight providers quote ETA's as "delivered by 5 pm".
- Time of delivery within the day depends on the freight company routing
- You can track your order by pasting the consignment tracking number(CTN) on the tracking page. Your CTN can be found on the invoice sent to you by email.
- Orders placed on the website BY 3.30pm Adel time Mon to Fri will ship same day Orders placed AFTER 3.30pm will be despatched the following day. *** (Adel Metro, 2pm).
- Suburbs may be re-classified during our promotional and advertising periods.
- We require a street address for delivery.
- All deliveries are made Monday – Friday only.
If you no longer require any unused product you bought, or you're not 100% satisfied with them, you can return them to us for a full refund. And Voltex believe that in order to have the easiest possible experience, our customers should not have to pay for freight to return things and there should be no time limit on returns either..
So if for whatever reason you no longer wish to keep a Voltex product, you can call us (1300 722 275), email us, tell us on Live Chat or just fill out the Returns Form below and we'll sort out the rest. It will be collected 24 to 48 hours after submitting the Returns form. If in doubt about any of this, please, just ring us up (1300 722 275), we're here to help.
With the Voltex Lifetime Returns policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, in saleable condition and packed in a suitable outer carton.
Return With Voltex - It's Easy
- You can return Voltex items you've purchased any time - the Lifetime Returns policy puts no time frame on it. Serious.
- Products must be in the condition you received them and in original packaging.
- Return shipping is absolutely FREE, we will arrange for the freight company to collect it from wherever you receive your normal deliveries.
- Once your return is received and processed in the warehouse (usually within 48 hours of receipt here), a credit will automatically be applied to your account.
When you return a product please provide:
- An original Voltex Electrical Tax Invoice, copy Tax Invoice, RMA or delivery docket.
- The product's original packaging, including any instruction manuals, information booklets and carton or container.
Easy as 1,2,3
- Put the return items in your original Voltex Carton or any cardboard shipping box. Make sure to cover or remove any old shipping labels and seal your box completely.
- Write 'Return to Voltex Adelaide' on the Shipping Box
- Give one of the Team a call on 1300 722 275 or email [email protected] and we will book the box to be picked up in the next 24-48 hours.