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Warranty

Warranty

Voltex Electrical, as the manufacturer, controls design, build, and certification of our products and we partner with leading global players in production of switchgear, circuit control products and electrical accessories, to sell direct to Australia's electricians. Our goal is to be a leader in the electricity products market, where quality is a top priority without compromising on affordability. We care about quality ahead of pricing.

Types of Warranties

There are different warranties available, depending on the product selected, and are clearly labeled in the product description of the item.

7 years

The benefits in this warranty are in addition to all other rights and remedies in respect of the product which the consumer has under the Trade Practices Act and similar State and Territory Laws.

The original purchaser of Voltex products bearing the warranty seal is provided with the following warranty and subject to the warranty conditions. Voltex warrants these products for a period of 7 years from the date of purchase for all parts defective in workmanship or materials. The following exclusions do not preclude the purchaser from those statutory rights consumers have under the Trade Practices Act and similar State and Territory Laws.

7 Year Warranty Card

Download 7 Year Warranty Card

Lifetime Warranty

 

The benefits in this warranty are in addition to all other rights and remedies in respect of the product which the consumer has under the Trade Practices Act and similar State and Territory Laws.

The original purchaser of Voltex products bearing the warranty seal is provided with the following warranty and subject to the warranty conditions. Voltex warrants these products for 25 years from the date of purchase for all parts defective in workmanship or materials. All defective products will be replaced to the customer subject to compliance with warranty conditions. The following exclusions do not preclude the purchaser from those statutory rights consumers have under the Trade Practices Act and similar State and Territory Laws.

Lifetime Warranty Card

Download Lifetime Warranty Card
 

Warranty Conditions

  • Warranty is only valid for products installed according to the manufacturer's instructions by an electrician with a current Australian Electrical licence.
  • Product has not been modified or changed in any way.
  • All wiring must be carried out by a licensed electrician or similarly qualified person and must be connected to the voltage requirements as specified in the ratings label.
  • Voltex does not accept liability for any direct or consequential damage, loss or other expense arising from misuse or incorrect installation and operation of these products.
  • Warranty will be given on proof of purchase date (e.g. original invoice) and the faulty products returned to Voltex for assessment.
  • The Purchaser agrees that it does not rely on the skill and judgment of Voltex Electrical in relation to the suitability of any of the Goods for a particular purpose or application for which the Goods are required by the Purchaser and Voltex Electrical is under no liability whatsoever if such Goods are not suitable and fit.

Product Compliance

We are aware that selling electrical products that don't comply to Australian standards is dangerous and puts electricians and their customers in a risky situation. Not only your credibility and business would be compromised, but your supplier’s as well. That is why Voltex Australia only offer products that comply with Australian and New Zealand standards.

Below you can see examples of the Australian standards that Voltex products have:

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