- We do not collect personal information when you visit our site unless you log on, place an order or register with us.
- When you place an order, you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address, phone number and any specific delivery instructions. We may share this information with third parties which are involved in the processing of your order - for example, the financial institution that issued your credit card and the shipping carrier that will deliver your order.
- Voltex is committed to reducing the risk of fraud. Our policy is to prosecute any cases of fraud that we identify. As a first time customer, you may receive a telephone call or email requesting more information/proof to confirm the details that you have supplied to us. If any of the information you supply is found to be false or misleading, we will, if deemed appropriate, report this to the appropriate authorities.
- We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.
- When you log on to our site, we will ask you your e-mail address and user ID.
- When you submit feedback or questions via e-mail, or contact us for information about our website, we will request your name and e-mail address. We use this information solely to respond to your inquiries.
- When you enter a contest or other promotional feature, we may require your name, address, and e-mail address in order to assist us in managing the contest and to notify winners. We may ask for other information to enable us to improve our site or to send you special offers.
- Our site contains links to other sites. Voltex is not responsible for the privacy practices or the content of other websites.
- By default, all web server log files capture IP addresses. We may use your IP to help diagnose problems with our server, administer our website and to track web usage. This information is used internally and is not shared outside the company.
As part of these principles, customers who do not want to receive marketing offers through the mail or on the internet can contact us on 1300 722 275.
As the Federal Government introduces new privacy legislation, Voltex's privacy policies are reviewed and updated as appropriate.
More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.